FAQ

We do not take insurance and are meant to supplement an existing primary care physician. Panacea Biomedical Institute does not participate with any insurance carrier. We cannot submit medical claims on your behalf, nor assist with claim resolution; you are responsible for submitting any claims to your insurance company.

All services are strictly self-pay. We provide service receipts but not insurance billing invoices. The functional medicine model of care is not a conventional model and is often not covered by insurance, which is based on reimbursable diagnostic codes that are not always consistent with a functional medicine assessment.

We specialize in the treatment of chronic infection, diabetes, joint and tissue degeneration, obesity, and hormone imbalances.

Root cause medicine is highly dependent on honesty, commitment, and patience. Although most patients experience positive results, no guarantees can be assured regarding the outcomes of nutritional protocols, dietary changes, or lifestyle modifications.

At this time we are unable to provide consultation services across state lines without an initial in-person visit. After an initial in-person visit, telemedicine visits are available if a minimum of one in-person visit occurs per year.

Virtual visits are for individuals who cannot or choose not to be seen in the office at least once per year. In such a case, a legally binding doctor/patient relationship is not established, so virtual consultation is for educational and health coaching purposes only, and is not intended as a medical diagnosis or treatment.

To give you the full concierge experience, we meet online as if you were in person at the clinic. Test kits can be shipped directly to you for collection. Since we are unable to perform a physical exam, there are certain instances where a virtual visit would not be appropriate, but in most cases we can walk you through the process without travel.

Medical records can only be released with your authorization, and it is your responsibility to obtain previous records from other providers you want reviewed. Please ensure we receive them at least 14 days prior to your initial appointment. Records can be mailed, faxed to 954-417-6105, or uploaded directly to your patient portal if you are a registered patient.

We strive to provide superb care and hope to prevent or reduce hospitalizations and specialty referrals. In those circumstances we will certainly continue to serve you; however, we do not have hospital privileges and do not act as an emergency physician or primary care physician.

We use specialty laboratories for most testing, and Quest or Labcorp for more conventional testing (only for patients with PPO plans). For patients without insurance or with HMO plans, several fee-for-service lab options are available.

During your consultation we determine which tests are needed and review the recommendations, instructions, and cost. Some testing can be done at home with kits to collect urine, saliva, or stool samples; others may require a blood draw at a specific time of day. We can draw blood at the office, with a lab processing fee of $45.

Services are limited to consultation only. We require that you maintain a working relationship with a primary care doctor for routine screening exams such as physical exams, EKGs, pap smears, prostate exams, and acute illness or emergency care. If you have a team of specialists, we ask that you continue to see them as needed. Our services are an enhancement to, not instead of, your standard medical care.

• A completed Integrative Health History form
• A list of all medications and supplements you are currently taking (please bring all bottles if possible)
• Any recent labs or imaging from the past 2–3 years
• Feel free to bring a friend or family member if you would find that helpful